Dear Guests,
The safety and well-being of our clients and employees remain our main priority for both our Hotels Grand Magic Hotel and Dream Castle.
As a result of this unprecedented pandemic and in line with French government measures and with Disneyland Paris, will remain closed until further notice.
You will find below our new policy regarding your future bookings.
For stays booked with us directly between April, 1st, 2020 and June, 30th, 2020 included, with Non Refundable Rates (NRF), we are pleased to propose the possibility to re-book at the same price for a new date of arrival until the 31/03/2021 excluding Halloween period (24th -31st of October 2020) and Christmas period (18th – 31st of December 2020).
To benefit from this offer, you should inform us of the re-book before the 31/05/2020.
In case your new booking is not made before 31/05/2020, we propose you a voucher based on the amount received, you can use this voucher during 18 months (until 31/12/2021) available any days but at the new pricing policy in place.
If you have booked thru an intermediaries (Travel Agency or agency online), we kindly ask you to contact this agency, we can’t make any modifications for them.
Of course, these conditions don’t apply to stays booked with flexible rates, which keep the same conditions as contracted.
Looking forward to welcome you, we stay at your disposal for any request.
Kind regards
The Reservation Team
